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Dear Patients,

We hope this letter ﬁnds you and your family in good health. Thank you for your patience during this temporary closure of Gateway Dental Group. Our community has been through a lot over the last few months, and all of us are looking forward gradually welcoming patients back into the oﬃce starting Monday, May 11th. While many things have changed, (including some remodeling as previously promised) one thing has remained the same: our commitment to your health and safety.

Infection control has always been a top priority for our practice, as you may have already noticed. We will continue to follow the highest level of sterilization and surface disinfection and are following the new guidelines set forth from the Iowa Dental Board and CDC on personal protective equipment.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staﬀ. For example:

Our oﬃce will communicate with you beforehand to ask some screening questions prior to scheduling an appointment. You’ll be asked those same questions again when you are in the oﬃce.
We’ll ask that you wait in your car until you’re ready to be seen, then we’ll text or call you when it’s time to come up for your
Please have any companions you bring along, wait in your vehicle or outside the building during your
The Iowa Dental Board is requiring everyone entering the oﬃce wear a face mask or face covering. Additionally, we will be taking your temperature and ask that you use hand sanitizer when you enter the oﬃce.
Maintaining appropriate social distancing between patients is our We will do our best to allow greater time between patients to reduce waiting times, as well as to reduce the number of patients in the reception area.
If you have changes to your mailing address, phone number, email address or have a new insurance card, that you email or text us that information prior to your

We look forward to seeing you again and are happy to answer any questions you may have about the steps we’ve taken to keep you, and every patient, safe in our practice. For those patients whose appointments we had to cancel due to our closure, a member of our staﬀ we will be reaching out to you to reschedule your appointment. You do not need to call us unless you have a question or dental emergency.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Drs. Burds & McCaulley and the entire Gateway Dental Group Team

Month: September 2013

What is an Eruption Cyst? Des Moines Dentist Answers

Posted September 30, 2013 by Dr. Burds

There’s nothing more joyous, wondrous, and sometimes frightening than being a parent. People are resilient, even when they’re just starting out in life. Babies can give us scares, however, especially because their ability to communicate is limited to crying. When you see a physical sign of distress that you don’t expect, it can set off… Read more »

Fall Eating Tips from Des Moines Dentist

Posted September 27, 2013 by Dr. Burds

Have you been enjoying that fall bite in the air? Some places in our country are already starting to feel downright cold. Others might be a bit on the warm side, but there’s still a feeling when the seasons change. Fall can conjure up fond memories and even set off cravings for particular foods. Unfortunately,… Read more »

Crown Quiz from Des Moines Dentist

Posted September 16, 2013 by Dr. Burds

We recently educated you about crowns, which are a terrific (and fairly common) solution when you have a damaged or injured tooth. Whether you have an accident or your tooth has become decayed down to the dental pulp, when infection spreads far enough, you’ll require reinforcement. To see how much of the prior information you… Read more »

TMJ Quiz from Des Moines Dentist

Posted September 9, 2013 by Dr. Burds

If you have TMJ discomfort, you are well aware of how distracting it can be to a normal quality-of-life. Even if you have no jaw issues, you should be conscious of the fact that they can crop up at any moment. Des Moines dentist, Dr. Stephen Burds, helps patients with TMJ dysfunctions all the time…. Read more »